ARGOBBHAWVA takes the utmost care to process donations as per the instructions given by our donors, online and offline. ARGOBBHAWVA is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. ARGOBBHAWVA expects that all donors will exercise due care and diligence while making donations. ARGOBBHAWVA also recognizes that a donation may be made erroneously or donors may change their mind.
However, in case of an unlikely event of an erroneous donation or if the donor would like to cancel his donation, ARGOBBHAWVA will respond to the donor within 15 working days of receiving a valid request for refund from the donor.
ARGOBBHAWVA will examine each request for refund of donation and endeavour to make the refund. ARGOBBHAWVA may also seek further information / documents and donor must co-operate in this regard.
However, ARGOBBHAWVA is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
- If you would like your donation to ARGOBBHAWVA to be refunded,
- You must request ARGOBBHAWVA in writing or by email for a refund and Your request must reach ARGOBBHAWVA India within 15 (fifteen) days from the date on which you made the donation i.e. the date on which you:
- Made the donation online, electronically or through other means, OR
- Handed over the cheque / demand draft to ARGOBBHAWVA India or someone authorised by ARGOBBHAWVA India for this purpose, OR
- Despatched the cheque / demand draft to ARGOBBHAWVA India by other means.
- Proof of the deduction of the donation amount.
- In cases where the donation receipt has already been issued to the donor, the donor will have to return the original receipt to us at our office addresses.
- If the tax exemption certificate is already issued, then we are sorry but we will not be able to refund the donation. However, in case of a valid refund request due to any error on ARGOBBHAWVA’s part, ARGOBBHAWVA will refund the donation and bear the costs of the same.
- International donations will need minimum 10 days for the refund process.
- The time, refund of the donation will depend upon the type of credit card/banking instrument used during the transaction. The donor will have to send ARGOBBHAWVA a written request for a refund within 2 days of making the donation to ARGOBBHAWVA’s official address or email firstname.lastname@example.org along with the following details…
180/1 Bangur Avenue, Block-B, Kolkata-700055, Kolkata, West Bengal, India
- Donation amount
- Date of donation
- If donation was made through cheque/draft, please provide Cheque/Draft no.
- If donation was made through credit card, please provide Credit Card no. (last 4 digits only).
- If donation was made online, please provide Donation-ID.
All decisions of ARGOBBHAWVA in this regard will be final and binding on the donor.